Reference

rank77 Privacy Policy For Clear Account Choices

rank77 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

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HELP DESK ROUTES

Get Privacy Policy Help Through Support

A privacy question should not require you to search through the lobby.

Account data request Ask us to confirm the personal details linked to your account.
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the receipt…
Security concern If a device or sign-in looks unfamiliar, contact support through the account help route…
DATA HANDLING

Six Practical Privacy Controls At rank77

We keep this policy practical by linking each privacy control to a real account action.

Account details

We use your name, phone number and login details to create and maintain your account.

Sign-in security

Login time, device type, browser details and regional signals help us investigate an unfamiliar session.

Cookies

Cookies can keep your session active and remember selected page settings.

Wallet records

A DANA, OVO, GoPay or QRIS event may include a receipt reference, amount and status.

Retention

We keep account, support and payment records for as long as needed for the stated service, security checks or legal…

Your request

To request access, correction or deletion, contact support with your registered phone number and a clear description.

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the searches we hear most often from Indonesian account holders. They explain what happens around registration, wallet records, cookies, device access and requests for changes. If your question concerns a particular transaction or sign-in, include its date and reference when you contact us so our team can locate the correct account event.

The rank77 Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support messages, and payment records from DANA, OVO, GoPay, QRIS, bank transfer and virtual account use. It also explains retention, security handling and the way you can request changes.

We use your phone number to create the account, send account-related access messages and complete the phone verification step. It also helps support locate the correct account when you ask about a sign-in or a wallet record. We do not need your wallet password for that check.

Yes. The Privacy Policy covers payment references, dates, amounts and status details connected with DANA, OVO, GoPay and QRIS. Bank transfer and virtual account events can also be linked to your account for reconciliation, receipt checks and support handling.

We may record device type, browser details, sign-in time and regional signals to maintain sessions and investigate unusual access. On a phone, these details help connect the login screen to the account session; they are not a substitute for your phone verification or account credentials.

Yes. Contact support with your registered phone number, the field you believe is wrong and the correction you want made. We may complete an account check before changing the record. Requests are handled where local law permits, and some records may need to remain for legal duties.

We retain each record for the period needed for account operation, security checks, support handling or legal duties. The period can differ for profile details, payment references and support conversations. The Privacy Policy applies where local law permits, and support can explain the category involved.

Use the support channel shown in the account contact area and state that your request concerns the Privacy Policy. Add your registered phone number, request type and any receipt or sign-in date. Do not include a password, wallet PIN or full payment credential in your message.

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